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Career History

Driver & Bearer
W. Uden & Sons

Sep 2025 to present
 

Working for a funeral directors driving limousines, bearing at churches, crematoriums and cemeteries and working on the private ambulance collections. 

Key Achievements:

• Onboarded entirely new skillsets, while on the job

• Successfully delivered dozens of funerals (as part of a team).

Delivery Lead/Project Director
MRM

Nov 2021 to Mar 2025

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Led a portfolio of CRM, data, technology and digital projects across multiple accounts, delivering solutions using Salesforce, Braze, Umbraco, Tridion and more.

Key Achievements:

• Introduced improved delivery methods that increased profitability, client satisfaction and staff engagement.

• Successfully delivered multiple high-profile projects across CRM and digital platforms (portfolio available on request).

• Selected as a Leadership Programme graduate (top talent).

• Became superuser/trainer for Dragonfly and Float resource systems.

Delivery Lead
Great State

Mar 2021 to Nov 2021

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Directed two cross-departmental teams delivering digital products for Honda.

Key Achievements:

• Embedded Agile practices and improved delivery processes.

• Strengthened governance and client collaboration through CAB alignment.

Senior Project Manager
MRM

Dec 2019 to Mar 2021

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Managed digital campaigns and website builds for Macmillan, Microsoft, Sanofi, Janssen and others.

Key Achievements:

• Introduced streamlined agile processes for paid media management.

Paid Media Manager
MRM

Sep 2019 to Dec 2019

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Worked with the Microsoft campaign managers to develop pure-paid social media briefs aligned with business and communications objectives. Managed and briefing paid social activity into the global media agency on behalf of the client, critiquing and refining the media plans. Was the day-to-day point of contact for both the client and global media agency for managing execution and life-cycle of local paid social activity. Supported the MRM Social Media Team in the development and execution of always-on boosted social (including strategy, set-up, optimisation and reporting). Promoted paid social across the team and agency, sharing new formats and opportunities to test and learn. Evangelised best practices, media trends and ideas with both clients and the creative teams. Built strong relationships with key clients.

Key Achievements:

• Introduced streamlined agile processes for paid media management.

Project Director
Imagination

Jul 2018 to Jan 2019

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Directed complex builds including web applications, iOS apps and CMS for Tetra Pak HQ (Sweden).

Key Achievements:

• Delivered a fully immersive digital experience on time, in scope and budget.
 

Technical Project Director
Hogarth

Apr 2018 to Jul 2018

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Managed technical delivery projects for global clients, overseeing offshore teams and large CMS/web builds.

Key Achievements:

• Migrated and successfully delivered multiple high-value client projects while improving processes and profit margins.
 

Technical Project Director
Hogarth & Ogilvy

Aug 2016 to Mar 2018

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Managed technical projects and ensured delivery to budget, scope and deadlines.

Key Achievements:

• Successfully migrated all live projects from ETECTURE@Ogilvy • Delivered several website builds for Hogarth & Ogilvy clients • Created new processes and improved the quality, timing and cost margin of the output

Project Director
ETECTURE@Ogilvy

Nov 2014 to Aug 2016

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Managed digital projects and ensured delivery to budget, scope and deadlines. 
 

Key Achievements:

• Delivered several digital projects for OgilvyOne clients. • Created new processes and improved the quality, timing and cost margin of the output • Qualified as a Certified ScrumMaster

Project Director
OgilvyOne

Feb 2014 to Oct 2014

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Managed digital projects and ensured delivery to budget, scope and deadlines. Managed and mentored a junior PM.

 

Key Achievements:

• Delivered several digital projects for OgilvyOne clients. • Created new processes and improved the quality, timing and cost margin of the output • Created new financial management templates for the agency and set up a new reporting mechanism
 

Senior Digital Project Manager
OgilvyOne

Jan 2013 to Jan 2014

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Managed digital projects and ensured delivery to budget, scope and deadlines. Managed and mentored a junior PM.

 

Achievements


• Created new processes and improved the quality, timing and cost margin of the output

Associate Programme Director
LBi Health

August 2012 to January 2013

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Managed & Mentored a team of project managers to deliver digital detail aids (iPad content) for the sales team to present to healthcare professionals. Worked closely with the Account Director to scope new projects and keep the existing projects on track including minimising the impact of significant client-side delays.

 

Key Achievements


• Established the production team and defined the processes for delivering the new business

Head of Digital Project Management
Publicis Chemistry

August 2011 to August 2012

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Managed the digital project management team to deliver a portfolio of digital projects. Assisted with the planning, scheduling and managing of all aspects of the projects and ensuring delivery to budget, scope and deadlines. Staff/Resource forward planning the Digital PM team to meet expected client project demands

 

Key Achievements


• Creating new processes and improving the quality, timing and cost margin of the output
 

Senior Digital Project Manager
Chemistry

May 2010 to July 2011

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Managed the delivery of multiple simultaneous digital comms and campaigns. Planned, scheduled and managed all aspects of the project and ensuring delivery to budget, scope and deadlines. Worked closely with the offline delivery team for projects with shared dependencies

 

Key Achievements


• Changing processes on a very difficult account in order to improve deliveries
 

Digital Project Manager
Schematic
April 2010 to May 2010

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Managed the delivery of designs for a major global web build for Thomson Reuters. Produced wireframes and functional specifications including accounting for the limitations within the CMS. Led requirements gathering and ensured delivery would meet the requirements. Planned, scheduled and managed all aspects of the project and ensuring delivery to budget, scope and deadlines.

 

Key Achievements


• Oversaw delivery of the wireframes, specifications and designs.
 

Digital Project Manager
Oil Productions
September 2009 to April 2010

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Planned, scheduled and managed the delivery of iPhone & Facebook app projects. helped with wireframing and requirements gathering and worked on pitches, proposals and brainstorms.

 

Key Achievements


• Delivered digital projects and applications
 

Production Manager
BBC Multiplatform Productions
April 2007 to June 2009

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Delivered multiple microsites, complex web builds, intranets, video, audio, e-mail and red button content, often simultaneously, worth over £5m in value per year (ranging from £5k to £1.6m). Managed the Automated Programme Support project www.bbc.co.uk/programmes. Ensured delivery of content on Interactive TV, websites and mobile on schedule and within budget. Negotiated with suppliers, arranged legal contracts, Managed Production Co-ordinators. Regular reporting of forecasts and management of risks.

 

Key Achievements


• Develivered multiple website and red button content on time and to budget. • Received several bonus payments for my performance.
 

Production Manager
BBC Interactive Factual & Learning
July 2004 to March 2007

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Delivered multiple microsites, complex web builds, intranets, video, audio, e-mail and red button content, often simultaneously, worth over £5m in value per year (ranging from £5k to £1.6m). Ensured delivery of content on Interactive TV, websites and mobile on schedule and within budget. Negotiated with suppliers, arranged legal contracts, Managed Production Co-ordinators. Regular reporting of forecasts and management of risks.

Achievements
• Develivered multiple website and red button content on time and to budget. • Received several bonus payments for my performance.
 
Production Finance Co-ordinator & Production Co-ordinator
BBC Documentaries
Jan 2004 to July 2004

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Managed finance and logistics for a portfolio of TV productions, including material management. Co-ordinated the production of the re-edited Fighting The War project, including organising shoots for the new material to be inserted, organising and cataloguing the tape library, helping at the shoots, managing the budget. Responsible for ensuring the accuracy of month end forecasting for the unit. SAP Superuser and training assessor for new SAP users. Key SAP contact for the unit. Responsible for maintaining e-expenses and continuing system upgrade implementation. Monitored and maintained leave and sickness records for the unit. Completely responsible for updating all Production Planner information and data. In charge of accurately recording staff recoveries. Production co-ordinating (recently on Fighting The War). Contracted and negotiated freelance staff engagements

Achievements
• Successfully managed and reported on multiple programmes.
 
Production Finance Co-ordinator
BBC Events & Food
May 2001 to Jan 2004

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Managed finances and reporting on a portfolio of TV productions, including hands-on help on those projects. Helped production managers and production executives to deliver projects on budget. Responsible for ensuring the accuracy of month end forecasting for the unit. Processed and thoroughly checked all invoices as well as monitoring compliance. SAP Superuser and training assessor for new SAP users. Key Sap contact for the unit. Responsible for maintaining e-expenses and continuing system upgrade implementation. Monitored and maintaied leave and sickness records for the unit. Completely responsible for updating all Production Planner information and data. In charge of accurately recording staff recoveries. Playing important roles at Outside Broadcasts. Contracted and negotiated freelance staff engagements. Booked Facilities and negoatiaed with suppliers. Production Co-ordinator tasks as required.

Achievements
• Successfully managed and reported on multiple programmes. • Received several bonus payments for my performance.
 
Production Manager
BBC Consumer and Leisure unit
July 2000 to May 2001

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Delivered a portfolio of TV projects on time and to budget, including managing the team

Achievements
• Successfully managed several TV programmes. • Received several bonus payments for my performance.
 
Acting Production Manager
BBC Daytime
During 1998 & 1999

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Managed several TV projects on time and to budget. Forecasted the initial budget and ensured it was adhered to. Scheduled and managed all aspects of the production. Being across the unit’s constantly changing post-production requirements. Negotiated cost-effective deals with suppliers. Responsible for successful co-ordination of outside broadcasts. Managed of staff and dealt with staff issues, including safety and development

Achievements
• Successfully managed several TV programmes. • Received several bonus payments for my performance.
 
Assistant Unit Manager
BBC Daytime
February 1997 to July 2000

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Helped deliver a portfolio of TV projects on time and to budget. Forecasted the initial budget and ensuring it was adhered to. Scheduled and managed all aspects of the production. Being across the unit’s constantly changing post-production requirements. Negotiated cost-effective deals with suppliers. Responsible for successful co-ordination of outside broadcasts. Managed staff and staff issues, including safety and development

Achievements
• Successfully managed several TV programmes. • Received several bonus payments for my performance.
 
Sales Ledger Clerk
BBC Studio Services, Resources
September 1994 - February 1997
Managed the sending of invoices to production units for studios costs. Reconciled all costs of the productions. Regularly reported to Studio management about payment status. Worked closely with Studio Resource Managers

Achievements
• Ensured the smooth operation of billings.
 
Administration Assistant
BBC Studio Services, Resources
February 1993 - September 1994
Looked after project recoveries for Scenic Design area. Maintained leave and sickness records and monitored expense claims. Acted as a ‘Ring Road Supervisor’ and managed a small team of staff. Covered the allocation of lighting equipment

Achievements
• Ensured the smooth operation of the lighting department and availability of the required lights at the right times.
 
Clerk
Make-up department, BBC Design
June 1989 - February 1993
Processed overtime claims. Processed expense claims and monitored leave for over 300 staff and assisted the staff allocations team

Achievements
• Ensured the smooth operation departmental expenses processing and leave record management
 
Personal Assistant to Head of Business Studies
Prince Rupert School
September 1987 - April 1989
Supported the Head of Business Studies in classes and with administration. Managed the diary of the department head, filing and helping students with computer studies. Managed the school tuck-shop and drinks machines, including stock control and accounts

Achievements
• Successful diary management • Profitable tuck-shop and drinks operation